We have helped our clients:
  • Increase productivity by 25-75%
  • Reduce development costs by 50-60%
  • Accelerate time to market by 20-40%
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SAFe provided the agility, visibility, and transparency needed to ensure we could integrate with numerous other efforts, get predictable in our delivery, and ensure timelines are met.

David McMunn
Director of COE, Fannie Mae
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Mastering IBM Rational ClearQuest Administration

This course provides training for administering and customizing Rational ClearQuest. It examines planning and implementing defect and change request tracking processes, customizing Rational ClearQuest to facilitate these operations, and administering the ClearQuest system. This course is recommended for new Rational ClearQuest administrators or system architects who want to learn to manage the defect and change tracking process with Rational ClearQuest.

Students should have completed either:

Web-based training

SCM110: Principles of Defect and Change Tracking with Rational ClearQuest (or)

Instructor- Led Training (on-site only)

SCM290: Essentials of Rational ClearQuest (Equivalent to SCM110)

Required Experience

To benefit from this course, students must:

  • Have some basic knowledge of relational database management systems.
  • Know the meaning of defect and change tracking.
  • Be able to use Rational SoDA for project documentation.
  • Be able to develop scripts with VBScript and Perl.
  • Understand the need for collaborative development.

WHAT YOU WILL LEARN:

    • Plan and implement defect and change tracking processes.
    • Understand the structure of ClearQuest schemas and packages.
    • Use ClearQuest to track defects and change requests.
    • Customize ClearQuest with ClearQuest Designer.
    • Develop automation processes using ClearQuest API functions.
    • Administer ClearQuest user and group accounts.
    • Understand the functionality of ClearQuest Web and ClearQuest e-mail subsystems.
    • Administer a ClearQuest system including installation, upgrade, import, export, and integrations

This course is recommended for new Rational ClearQuest administrators or system architects who want to learn to manage the defect and change tracking process.

For students interested in continued learning in this field, we suggest taking:

  • Instructor-led training
  • Rational ClearQuest MultiSite Administration

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