This course introduces you to using IBM Rational ClearQuest to track change requests. It covers the basic concepts involved in change management and how IBM Rational ClearQuest facilitates creating change records, controlling the change management process, and communicating status to project stakeholders using queries, reports, and charts.

This course provides training for administering and customizing Rational ClearQuest. It examines planning and implementing defect and change request tracking processes, customizing Rational ClearQuest to facilitate these operations, and administering the ClearQuest system. This course is recommended for new Rational ClearQuest administrators or system architects who want to learn to manage the defect and change tracking process with Rational ClearQuest.

This course is specially designed for network managers and administrators of Rational ClearQuest MultiSite installations. The course examines the special planning and maintenance issues involved in deploying, installing, operating and administering Rational ClearQuest MultiSite among geographically distributed sites.