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We have helped our clients:
  • Increase productivity by 25-75%
  • Reduce development costs by 50-60%
  • Accelerate time to market by 20-40%

SAFe provided the agility, visibility, and transparency needed to ensure we could integrate with numerous other efforts, get predictable in our delivery, and ensure timelines are met.

David McMunn
Director of COE, Fannie Mae

Improving Your Requirements Elicitation Techniques

You can reduce project risk with best practices requirements elicitation techniques. This topic covers the 10 techniques that will allow you to document processes and high-level capabilities, clarify user expectations, identify gaps and conflicts, and prioritize requirements. This course is the second in a series that presents industry best practices for requirements definition and management.

Course Details

4-8 hours, self-paced

Pre-recorded online curriculum with video, exercises, and labs

  • Understand the responsibilities of the business analyst and customer.
  • Know how and when to apply each of the 10 elicitation techniques
  • Understand the strengths and weaknesses of each technique
  • Apply best-practices to requirements elicitation
  • Introduction: What is requirements elicitation?
  • Business analyst: Responsibilities and challenges
  • Techniques overview
  • The most popular elicitation techniques
  • Business analyst tips
  • Facilitator tips

Anyone involved in defining user requirements for complex, large or mission-critical projects, including but not limited to business analysts.

Certificate: 8 PDUs from International Institute of Business Analysis (IIBA)

$395 per student

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